Unified communications will combine IT silos but also mean companies need to review electronic discovery policies. Find out what issues you need to consider when moving to UC
An online petition protests the entry-level $60 package that includes 150 daytime minutes, unlimited evenings and weekends, 75 outgoing text messages and 400MB of data. Analysts aren't impressed, either
IT management efforts to focus on service delivery within the enterprise are hamstrung by traditional IT management tools that view the world from a bottom-up perspective -- a method of managing individual components within a network under a specific category or silo. What's needed is a top-down perspective.
The service provider offers a system that will identify some calls, block others or route them to voice mail. It's one way to fight back against telemarketers, but will a do-not-call list make it redundant?