Talking to your peers might help you avoid some of the pitfalls they have found dealing with expenses for consultant and vendors, and asking the experts should be a default.
The findings of the Uptime Institute, which has been collecting incident data since 1994, may draw criticism as few internal IT operators or their vendors take blame easily
Forrester analyzed examples of collaborative, mutually beneficial, successful buyer-supplier relationships, and identified three characteristics that are key to a successful partnership
INFOGRAPHIC A hand-picked selection of the technology company mergers and acquisitions that mattered this year, from IBM and Oracle to Microsoft, HP, Salesforce.com and more
The City of Windsor's executive director of IT offers his comments on a story about vendor relationship management from our U.S. sister publications. Can you trust the firms you work with?