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Treasury Board Secretariat has launched a full investigation with Canada Revenue Agency into the software bug that brought down the national e-tax filing system for 10 days earlier this month. Gordon O'Grady, deputy assistant commissioner with the IT branch at CRA, talked this week with InterGovWorld senior writer Lisa Williams about the main culprit of the glitch, why it took so long to fix the faulty patch, and the processes behind its post mortem with Treasury Board.

System management enhancements, the ability to use Boolean searches on reports and tighter integration for embedding content highlight the latest version of Crystal Enterprise.

Crystal Decisions Inc., based in Palo Alto, Calif., has announced Crystal Enterprise 9

Crystal Decisions, based in Palo Alto, Calif., this week announced Crystal Enterprise 9