The clock is ticking to submit an application for one of the hottest opportunities at Jobs.ITWorldCanada.com this week. Plus: Lavalife is desperately seeking some mobile love!
As soon as George Cope took over as CEO of BCE, he announced what was called a streamlined management structure for Bell Canada. In a statement he promised to improve customer service and roll out new network initatives
Sears Canada today announced one of the largest sales force automation technology rollouts by a Canadian company. Six-hundred-and-twenty-five Sears Canada field support technicians across the country will use mobile devices powered by this technology to do their job better.
After taking a long, hard look at commercial CRM packages for use in Humana Inc.'s call centre, the company's executives found them too expensive. Then an IT analyst there came up with a creative solution based on in-house software, a few low-cost purchases and some custom programming.