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"Once bitten, twice shy," goes the old saw. But it doesn't apply to Montreal-based CTBR Bio-Research Inc. Despite a bad experience with an early voice-over-IP (VoIP) system, CTBR decided to give the technology another chance. In fact, the company opted to move over completely to VoIP when it came time to upgrade its network.

"Once bitten, twice shy," goes the old saw. But it doesn't apply to Montreal-based CTBR Bio-Research Inc. Despite a bad experience with an early voice-over-IP (VoIP) system, CTBR decided to give the technology another chance. In fact, the company opted to move over completely to VoIP when it came time to upgrade its network. The reasons were savings and simplicity.