When it comes to setting up Web servers, very few administrators ask about Web server log configurations. Instead, they often simply go with the default setting. This applies to both in-house and ISP Web server administrators. The result for those of us who actually look at the logs is a lack of extremely valuable information.
After a flurry of comments from customers saying it was hard to find products on Staples Inc.'s Web site, the office supplies retailer decided its homegrown search engine needed to go. In its place Staples implemented self-service search and navigation software from iPhrase Technologies Inc.