While cost savings and security will continue to remain key factors in the selection of a managed IT services provider, in the past few years Canadian companies have been basing their choice on yet another factor: flexibility.
For London Drugs Ltd., the prescription for IT success was in data reconciliation. The Vancouver-based retail chain, with 59 outlets in British Columbia, Saskatchewan and Alberta is currently streamlining data using reporting services by implementing a business intelligence (BI) product from Microsoft Corp.