Tom Davenport, Babson College professor and author of Competing on Analytics: The New Science of Winning, was in Toronto last month to discuss some of the research for his book and to provide some insights about how business intelligence tools can help IT departments. His overview included case studies of Las Vegas hotel and casino operator Harrah
The CATA Alliance, a collection high-tech industry firms and entrepreneurs, recently released its second report card which rates the consistency and performance of CCRA