When it comes to mixing Web 2.0 and e-discovery, a lot of things can go wrong. A good rule of thumb: Start treating each employee like a record manager
Wikis can improve corporate collaboration, reduce network traffic and even help meet regulatory record-keeping requirements - some day. But they are not perfected for corporate use now, they still warrant development and use in corporations to see what they can produce.
As online government services increase, public sector IT managers face a new era of electronic record management system implementation. Recording information published on and removed from Web sites, and integrating e-mail into record systems are two major problems in a cultural shift in records management according to field experts who spoke to Computerworld.