The average outsourcing deal size is shrinking and enterprises are increasingly in favour of farming out IT and business processes to several best-of-breed service providers, according to a report by U.K.-based analyst house Datamonitor and Everest Corp., an outsourcing advisory firm in Dallas. But one Canadian researcher says this
Deutsche Bank AG, Germany's largest bank, has agreed to outsource two internal business processes to Accenture Ltd. as part of its ambitious program to cut costs and increase efficiency by moving non-core operations to external service providers.
In late 2000, Call-Net Enterprises, better known as Sprint Canada, was looking for ways to trim expenses. Serge Babin, a senior vice-president and Call-Net