The concept of outsourcing IT functions to third-party service providers has been moving full-steam ahead in recent years, but if new trends are any indication, it could be making a bit of a U-turn
In a deal valued at approximately $250 million, Sun Life Financial Wednesday announced that it has inked an outsourcing agreement with IBM Global Services.
Air Canada and IBM announced Friday a seven-year, $1.4 billion strategic partnership to research business opportunities in the areas of customer service and IT solutions for the airline and travel industries.