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Q&A I Matthew Anderson

Matthew Anderson is vice-president and CIO, University Health Network, Canada

Firms drive information down the highway

Getting data where it is needed has become an essential part of getting products to their destinations. Two Canadian firms are applying IT to address chronic problems in getting the goods where they need to be.

NORTEL TO LINK WEB, CALL CENTRES

Nortel Networks Corp. is helping companies integrate customers' Web experiences with the assistance they receive from call...

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