An analyst from Italy gives a keynote at MISA 2011 that picks apart the way many municipalities are handling things like Facebook and LinkedIn. Plus: a portfolio approach to open data
They were two organizations that didn't have much to do with one another. Now they're working together on computer-aided dispatch and mobility. How the CIO and the fire chiefs found common ground
The municipality wanted to get more of its business processes happening electronically, but a lack of integration was making things difficult. Learn how the IT director defined his application landscape