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In quarterly reports released this week, three big India-based offshore outsourcing companies detailed sharp increases in employee head count, clear evidence of growing demand for offshore services. Analysts say this demand is increasing wages in India by double digits and raising the potential of rate increases for U.S. customers. For now, at least, competition in India is keeping billing rates stable. But analysts say that won't continue indefinitely as competition for experienced employees increases.

Event monitoring is of interest from both a security and an operations perspective, but to date they have tended to be implemented separately with different toolsets. This joint interest has given rise to vendors and enterprises exploring the convergence of these two capabilities. Although overlaps in technologies, requirements, and processes exist, significant differences remain, which will impede full convergence indefinitely.

More than two-thirds of CIOs say that their CEOs view IT as a cost of doing business

Emphasizing ambitions in radio frequency identification (RFID), Microsoft Corp. on Monday will announce formation of the Microsoft RFID Council, a multi-vendor group that will study requirements for Microsoft

ERP projects are costing large companies approximately one per cent of annual corporate revenues and taking an...

As IT managers struggle to wring all the value they can from their technology investments, the concept of treating an organization's IT assets like stock market investments with a buy/hold/sell approach is beginning to gain momentum.

Research and consulting firm META Group Inc. describes Steve Bonadio, their senior program director, as an authority on CRM, providing advice to enterprises on operational and analytical CRM processes, technologies, best practices and implementation issues.