Mess up internal search and you'll frustrate your employees. But mess up external search and you'll alienate your customers. No wonder that e-commerce company execs are grappling hard with this issue.
Google Inc. has started integrating its popular mapping service with its controversial books search engine, to let people plot on maps references to places they find in books.
BMW denied that it used misleading practices on its German Web site and criticized Google Inc. for removing the German BMW Web site from its index, despite the re-inclusion of the site late Tuesday.
In a step toward reforming the U.S. patent system, IBM Corp., Open Source Development Labs Inc. and the U.S. Patent and Trademark Office (USPTO) are leading an initiative to speed up the patent approval process and improve the quality of patents. The announcement Tuesday follows countless cases of high-profile and long-running patent disputes often involving software innovations.
While working on a contract to convert old airplane manuals into modern electronic documents for a client, Spar Aerospace Ltd. had to let its imagination fly with text-search technology.