The former chief operating officer of Shared Services Canada weighs in on what's wrong with how the government hires for technical talent, and provides concrete steps on how to fix it.
The support of a specific government department or business unit is one of the main keys to creating a successful business case for wireless solutions.
While government executives say delivering customer service is a top priority, a recent study completed by Accenture Inc. found they are also in overwhelming agreement that service levels are not up to snuff.
While government executives say delivering customer service is a top priority, a recent study completed by Accenture Inc. found they are also in overwhelming agreement that service levels are not up to snuff.