An oft-forgotten leg of the product experience is support. It can come in many forms, but a simple community forum can be the best for everyone. Vanilla Forums has taken that concept and run with it
According to a new report, the use of corporate intranets is pretty much split evenly among organizations in North America and Europe. Read why one Toronto company says enterprise 2.0 is now a mainstream technology
The Waterloo software maker plans to add new capabilities to its Livelink Enterprise Content Management software. An analyst says this will help the vendor make inroads into engineering shops
There is opportunity for enterprises to take advantage of the emerging Web 2.0 platform to market products and services and better tap into consumer needs, according to an IDC Canada analyst