The next major challenge for e-government in New Zealand is to focus on the needs of the customer rather than government agencies, says new e-government unit head Laurence Millar.
The next major challenge for e-government in New Zealand is to focus on the needs of the customer rather than government agencies, says new e-government unit head Laurence Millar.
Decisions on how and even whether to implement online authentication for New Zealand government services are not expected to be through the final stages of Cabinet approval until near the end of the year, says Bethia Gibson, acting director of the SSC's e-government unit.