In busy offices across Canada, phones ring steadily with questions from citizens about where and how to get government services. Appointments are booked for people seeking in-person advice. E-mail boxes are crammed and fax machines hum with complaints and queries.
IT managers have a new weapon in their battle to protect corporate data, according to Vanguard Integrity Professionals. The software maker says the latest...
The gray cubicles that surround your IT staff are high and closed off. The fluorescent lights illuminating the windowless basement space shine harshly on the code-inscribed whiteboards, the only adornments on the dingy walls. Excess hardware, outdated software manuals and tangles of power cords haphazardly reside in the common areas. If your IT department functions in such a grim environment, and you've noticed that your staff's productivity is suffering, it's no coincidence.