customer satisfaction | IT World Canada Tag

Data & Analytics

Where have all my marketing investments gone? Addressing accountability with marketing performance analytics

IT World Canada Team - August 17, 2015

Download “Where have all my marketing investments gone” to gain insights into the state of Marketing today and how Marketing performance analytics can help...

Cloud

Smarter Process for Dummies

IT World Canada Team - July 13, 2015

Learn how four major technologies — mobile, cloud computing, Big Data, and social collaboration — are disrupting business and how you can work through...

IoT

Make the mobile promise come true with the IBM Smarter Process approach

IT World Canada Team - February 25, 2015

Download this IBM white paper to learn how combining mobile technologies with the software that runs your business -- the automated business processes and...

IoT

U.S. mobile users ditching landline service

Stephen Lawson - October 8, 2008

Carriers scramble to retain customers as thousands of consumers replace or cancel landline service...

Careers & Education

Canadian outsourcing satisfaction rates plummet

Briony Smith - July 29, 2007

IDC data indicates enterprise customers aren't happy with their contracts, their vendors and their overall experience of handing off IT functions. The service providers, however, have a much different impression

Managed Services & Outsourcing

Starbucks puts I.T. on the menu

Susan Schaibly - February 28, 2006

Three years ago Starbucks

Infrastructure

Survey looks at how e-retailers can turn visitors into buyers

Linda Rosencrance - June 7, 2005

How do good e-retailers turn visitors into buyers? By giving them a good online experience, according to a survey released this week by ForeSee Results, a research company in Ann Arbor, Mich.

Managed Services & Outsourcing

EMC continues ILM push

Michael Martin - September 8, 2004

The EMC Forum, an EMC event for partners and customers, rolled into Toronto on Wednesday with a now-familiar message: enterprises can save money by prioritizing their storage needs.

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Articles Related to customer satisfaction

Where have all my marketing investments gone? Addressing accountability with marketing performance analytics

Smarter Process for Dummies

Make the mobile promise come true with the IBM Smarter Process approach

U.S. mobile users ditching landline service

Canadian outsourcing satisfaction rates plummet

Starbucks puts I.T. on the menu

Survey looks at how e-retailers can turn visitors into buyers

EMC continues ILM push

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