SUBSCRIBE

Articles Related to customer engagement

Digital Transformation

CIOs lead digital transformation efforts into 2019, research shows

Brian Jackson -
CIOs are more often taking the charge on rebuilding businesses from within to be digital-first.
Infrastructure

Personalize, customize and crowdsource to stay ahead of industry disruptors

Gartner -
CIOs must learn how to engage with customers through personalization and crowdsourcing tactics.
Data & Analytics

Experience is Everything

IT World Canada Team -
Customer expectations are higher than ever today, especially on the web. They expect you to know who they are and what device they are...
Infrastructure

Augmented reality: what does the popularity of Pokémon Go mean for the enterprise?

Yogi Schulz -
At the moment Pokémon Go is entertaining millions and capturing media buzz. Concurrently, the much bigger AR business opportunities are receiving huge investment but much less attention

5 tech trends redefining the customer experience

IT World Canada Team -
Technology is at the core of the contact centre, and the key trends of 2016 revolve around the ways that great tech and great...
Managed Services & Outsourcing

Social selling should focus on engagement, not the hard sell

Gartner -
Social selling is a nuanced process that involves real relationship building, and a give and take type of transaction
Cloud

The content marketing challenge. Maximize content marketing through a combination of technology and process.

IT World Canada Team -
Emerging Tech

Engage customers by delivering personalized digital experiences

IT World Canada Team -

Stay on op - Ge the daily news in your inbox

SUBSCRIBE

Popular Stories This Week

ITWC Network

Follow Us

©

2024

IT World Canada. All Rights Reserved.

SUBSCRIBE