Because a determined threat actor will likely penetrate any organization, the prime goal of a cybersecurity plan should be getting quickly back online, a...
At the 22nd Canadian Telecom Summit, the Canadian Radio-television Commission (CRTC) Chair, Vicky Eatrides, announced that large cable and telephone companies will have to...
While technology continues to improve the omnichannel experience for customers, more than half of Canadians still prefer to get answers quickly over the phone. But there’s a serious problem - when the phone rings, they’re barely picking up.