The Hive ransomware gang has claimed responsibility for an attack on the systems of Bell Canada’s subsidiary Bell Technical Solutions (BTS).
Hive in a new post added to its data leak blog claim that it encrypted BTS systems on August 20, 2022.
The Canadian telecommunications company did not announce when its network was breached or when the attack happened. While the BTS website bellsolutionstech.ca is now inaccessible, Bell Canada has provided an update on the incident and issued a cybersecurity alert.
“The unauthorized party accessed information that may include the name, address and phone number of residential and small business customers in Ontario and Québec who booked a technician visit. Bell Technical Solutions took immediate steps to secure affected systems, and we want to assure you that no database containing customer information such as credit and debit card numbers, banking or other financial data was accessed in the incident,” Bell said.
BTS is investigating the breach with the help of the cybercrime unit of the Royal Canadian Mounted Police. BTS has also notified the Office of the Privacy Commissioner about the breach. Customers have been warned that they could be targeted by phishing attacks and have been advised to monitor their accounts for suspicious activity.
The sources for this piece include an article in BleepingComputer.