Software

Taking ITSM to the next level involves instilling some lean and agile thinking into the strategy, design and development, transition, operation and improvement of IT services. according to one industry observer

The state of on-call is getting better, according to the annual VictorOps survey, as automation tools are adopted, but it’s still a highly stressful gig

A new version of Software AG's financial application toolkit includes a flagship feature: a digital crystal ball that it says can forecast regulatory violations

NetSuite's updates to OneWorld recognize enterprise's multi-jurisdiction requirements as all vendors look to give customers modular deployment options for specific lines of business.

Development teams don't need to abandon their preferred work styles, but all stakeholders can have a complete view of a project and the impact of any change

Interest in Windows 10 is running high, but CIOs are naturally worried about compatibility issues and bugs in a newly-released system. Could Microsoft's Windows to Go feature help?

From Germany's World Cup champion team, to the New York Giants, to the 29 different varsity teams at Notre Dame, big data analytics is changing the way coaches and players alike approach competition in competitive sports

IBM Corp. and Ontario's Ministry of Community and Social Services have been stung by the province's auditor general for the bungled software system launch – a scenario that will cost taxpayers tens of millions of dollars for software fixes and overpayments to recipients.