Project Management

Help desk support tales from Shark

Implementing a business process management tool can get rid of the "human glue" that is often needed to bind processes in an IT environment, a CA Inc. executive told the company's user conference this week

In an address to Canadian customers and partners at SAP's annual Sapphire user conference in Atlanta Tuesday, SAP Canada president and managing director Robert Courteau warned the historical advantage Canadian companies have had in trading with the U.S. has disappeared.

Blazing a new trail is not exactly a novel experience for David Wallace. It's something he's had to quite a few times during the course of two decades spent in several senior IT positions within the province of Ontario.

In honour of Earth Day

Managing the often

Sales are the key ingredient in the mix that creates a successful business. You need customers to buy your products and services or you don't have a viable operation

When it comes to IT maturity in the enterprise, Canada is generally in its infancy. This according to a recent study by IDC Canada Ltd. that measured the progress of IT in the business environment, where the extent to which corporate information systems serve business needs determine the level of IT maturity