Project Management

What are the key success factors in business process change projects? What culture-shaping levers are important tools in introducing such change? How do you deal with employees that can

Chargeback systems can be a good means of getting the business lines to take ownership of their IT systems and manage their demands. Here

CIO Canada editor David Carey reflects on the 2007 Canadian Information Productivity Awards.

The personal touch is one of those intangibles that can make or break your career. Don

According to our annual research report, senior IT executives are seeing themselves as more strategic. Editor David Carey looks at some of the findings.

Most industries have been able to use information technology to streamline operations and bring significant efficiencies. But healthcare, a sector that could benefit tremendously from the application of IT, is a notable laggard in this regard. Why is healthcare IT on the sick list? Several prominent IT executives in this sector offer their diagnosis of the problem, along with some ideas for remedying it.

Analyst firm Gartner is predicting that by 2010, environmental-related issues will be among the top five IT management concerns for more than 50 per cent of state and local government organizations in North America, Europe, Australia, the Middle East and Africa.

Hall of Famer Cal Ripken recently gave a keynote to nearly 2,000 IT management professionals at the ITSMF USA Fusion 2007 conference in Charlotte,...