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Staking our reputation on ITIL

IT World Canada Staff -
The ITIL best practices framework may hold the key to improving IT's reputation.

Top cyber-crook targets for 2008

IT World Canada Staff -
A look at five online security predictions for 2008

Beware the rogue employee

David Carey -
When reviewing security procedures, factor in the cleverness and sheer determination of employees bent on thwarting the system.

IT in product development

Andrew Rowsell-Jones -
Playing an active role in bringing new products to market is another way for CIOs to position themselves as enterprise leaders

Mid-market IT shops underperforming, says analyst

Thomas Wailgum -
According to one observer, mid-market IT shops need to pull up their socks

Loblaw hungry for improved IT supply chain

Kathleen Lau -
The grocery retailer goes over an ambitious plan to enhance its operations that includes additional technology investments and working with outsourcers. Learn the difference between "stock and ship" and "flow"

IT sector just can’t get its governance on

Shane Schick -
COBIT is supposed help enterprises get a better handle on the business processes enabled by technology, but a global research study indicates most firms don

Busy agenda for CIOs in 2008

Brian Fonseca -
A peek at key focus areas for CIOs for the upcoming year
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