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Ministry moves surveys online

The Ontario Ministry of Tourism and Recreation found itself in a bind mid-2003. With the addition of two new databases of Ontario tourism information to its existing database, the Ministry knew it would have to literally triple the number of paper-based annual surveys it distributes, spelling triple the cost to do so.

Tour business makes content journey

A Toronto-based travel company has tapped into a content management system that gives non-technical people greater flexibility when making changes to the company Web site.

Aussie government IT councils survive NOIE closure

In a move certain to worry IT vendors, the Australian federal government will retain its two most powerful internal IT advisory bodies, the Information Management Strategy Committee (IMSC) and the Chief Information Officer Committee despite the almost certain closure of their coordinating arm, the National Office of the Information Economy (NOIE).

UPDATE: SCO sues Linux user, Unix licensee

Auto parts chain Autozone Inc. is the first Linux user to be sued by The SCO Group Inc. for allegedly violating the company's intellectual property (IP), SCO said Wednesday.

Firm reduces costs with calculated risks

Every choice a CIO makes in today's painfully cost-constrained business environment is high risk. Rather than compromise a strategic IT project schedule because of a need to reduce costs, here's one firm that instead got creative and aggressive.

Forrester predicts retailers

In 2004, retailers will aggressively use technology to sharpen their consumer value propositions and improve their net margins, predicts a Forrester Research document by analyst Kate Delhagen with Joshua Walker, Carrie A. Johnson and Esther H. Yuen.

Inbox

I would like to commend John Pickett for his view that good programmers are an asset to be cherished, and are not simply another liability on a balance sheet like office supplies.

Mobile devices blast maintenance obstruction

When you're churning out around 70 million tons of iron ore a year, maintenance hangups are not on the agenda. For Hamersley Iron Pty. Ltd., which produces 60 per cent of Australia's iron ore for global iron and steel industries, maintenance is part of its goal for world-class practices.

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