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Managed Services & Outsourcing

Continuous scanning key to keeping SMBs safe: Report

Paul Barker -
The goal of implementing Zero Trust security is finding its way into small and medium sized business (SMB) environments, and a vital step involves...

U.S.-based cyber insurance broker expands to Canada

Howard Solomon -
DataStream Insurance, which partners with IT consultants, MSPs and VARs, is now signing customers here

Microsoft suffers late Wednesday night outage of Teams and integrated services

Lynn Greiner -
Microsoft's cloud-based products with Teams integration suffered an outage Wednesday night and early Thursday morning Eastern time, according to a report by Bleeping Computer...

Adaptavist selects Toronto as its new North American HQ

Paul Barker -
Adaptavist, a company that specializes in helping companies overcome digital transformation challenges, has announced the opening of its new North American headquarters in Toronto. According...

One in four SMBs would leave their MSP over quality issues: Report

Paul Barker -
A new report from Action 1 Corp. has found that upwards of 23 per cent or close to one in four small and midsize...

Why outsourcing must change to solve today’s IT challenges

Cindy Baker -
Can outsourcing be the cure to the skills shortage plaguing many organizations? A new ITWC report, “Agility at Scale” suggests that it’s time to...

TekSavvy Unified Communications service now available nationally

Tom Li -
Ontario-based independent internet service provider (ISP) TekSavvy announced that its Unified Communications solution, a service that bundles multiple business communication services into a single...

Coffee Briefing May 17, 2022 – Cradlepoint extends cellular Intelligence capabilities; Canadian students win nine international STEM awards; new tech training programs for underserved Canadians;...

Pragya Sehgal -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. This briefing is delivered by IT World Canada's editorial team!
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3 routes tech CEOs can take to expand RPA services

Gartner Gartner -
The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

Your business plan requires better simulations

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Adopting AI can be difficult, but there is a new option for CTOs

John Stroud and Jen Schellinck John Stroud and Jen Schellinck -

The value of lead management software

Beverly Houston Beverly Houston -

How DLP systems adapted during the COVID-19 pandemic

David Balaban David Balaban -

Need a graph DBMS but don’t want one?

Yogi Schulz Yogi Schulz -
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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...

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