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Managed Services & Outsourcing

Johna Till Johnson: Defining managed services is key

When you ask telecom executives how they plan to shore up their companies' sagging bottom lines, the answer is consistent: managed services.

Web services drive distributive computing

The main driving force behind IT industry heavyweights

EDS intros Microsoft desktop management service

Electronic Data Systems Corp. (EDS) is unveiling Wednesday a service to manage the deployment of Microsoft Corp. desktop applications and system software in companies and government agencies.

HP prepping all-in-one server mgmt. software

Hewlett-Packard Co. is readying server management software that should give users control of Unix, Linux and Windows machines from a single console, a capability analysts say will be particularly important as businesses consolidate workloads to boost efficiencies in their data centers.

SSL: The next-generation VPN

A big part of my job is translating between IT professionals, vendors and venture capitalists. It isn't as easy as it sounds because they often use the same words to mean different things.

WS-I publishes basic profile 1.0

In an effort to ensure interoperability on how software providers and developers create products from Web services, the Web Services Interoperability Organization (WS-I) announced on Tuesday the general availability of the basic profile 1.0.

Feared RPC worm starts to spread

Security experts on Monday warned of the first self-propagating virus to take advantage of a widespread vulnerability reported last month in Microsoft Corp.'s Windows operating systems.

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3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...