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Managed Services & Outsourcing

RingCentral drills down the opportunities for AI to revamp customer interactions

Ashee Pamma - March 8, 2024

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

Paul Barker - March 5, 2024

As Broadcom sells its EUC Division, frustration mounts for many

Paul Barker - February 26, 2024

Nortel joins Bell on new net

Rebecca Reid - October 3, 2003

Frank Dunn, Nortel

Executing ERP no small task

Ryan B. Patrick - October 3, 2003

The benefits of ERP are clear, but so is the extra effort required to get the most out of it.

BMO stung by server snafu

Chris Conrath - October 3, 2003

The BMO Financial Group found some silver linings in a dark cloud after

Telstra dumps Oracle for SAS data application

Rodney Gedda - October 2, 2003

Telstra Corp. Ltd. has retired an Oracle Corp. database in favour of a custom data management application that is

MS delivers SharePoint Services for Windows Server

Joris Evers - October 1, 2003

Microsoft Corp. on Wednesday delivered Windows SharePoint Services, a part of Windows Server 2003 that allows end users to set up Web sites for collaboration and information sharing.

Blackout highlights need for business continuity

Ryan B. Patrick - October 1, 2003

Despite the recent debilitating power outage, it was still business as usual for many Ontario-based enterprises, at...

Best of the Best part II

No Author - October 1, 2003

The ITX Awards, launched by CIO Canada publisher IT World Canada in 1997, honour the best in innovation and business value made possible through the intelligent and creative use of IT.

Taking stock of your portfolio

Catherine Aczel Boivie - September 30, 2003

Do you have a good idea of the value of your IT applications, both old and new? Many companies don't, and it's costing them a lot of money. That's why the time is always right to take stock of your applications portfolio.

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Popular Posts

Broadcom drops bombshell with ‘termination notice’

RingCentral drills down the opportunities for AI to revamp customer interactions

IT service management is key to enterprise digital transformation, says new BMC report

As Broadcom sells its EUC Division, frustration mounts for many

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3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

Your business plan requires better simulations

Yogi Schulz - January 18, 2023

Adopting AI can be difficult, but there is a new option for CTOs

John Stroud and Jen Schellinck - February 14, 2022

The value of lead management software

Beverly Houston - May 21, 2021

How DLP systems adapted during the COVID-19 pandemic

David Balaban - March 22, 2021

Need a graph DBMS but don’t want one?

Yogi Schulz - March 2, 2021

Slideshows

Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...