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Managed Services & Outsourcing

RingCentral drills down the opportunities for AI to revamp customer interactions

Ashee Pamma - March 8, 2024

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

Paul Barker - March 5, 2024

As Broadcom sells its EUC Division, frustration mounts for many

Paul Barker - February 26, 2024

Are we there yet? Survey report reveals digital transformation is still a work in progress

Steve Proctor - July 6, 2016

A new ITWC survey report -- conducted in collaboration with CA Technologies -- reveals two-thirds of respondents say they have yet to adopt agile and DevOps best practices

Will we see a possible Bitcoin boost due to Brexit and Donald Trump?

IT World Canada Staff - July 6, 2016

Juniper Research forecasts the value of Bitcoin to triple this year

Schneider Electric’s three steps for implementing Industry 4.0

Eric Emin Wood - July 6, 2016

Company vice president Martin Stephenson shares steps for manufacturers who are thinking of an IT revamp

DRAFT: CI: Delivering the right information at the right time

Staff - July 4, 2016

Smart machines tend to scare us. No small wonder. Our governments have gazed into the crystal ball of the economy and seen that artificial intelligence...

The three myths about agile practices worth debunking

Cindy Baker - June 30, 2016

Is your organization missing out on the benefits agile best practices can bring?

Security in agile world: There’s no going back

Gary Hilson - June 27, 2016

Historically viewed as a bottleneck to getting things done, security is now being integrated into workflows to support business outcomes

OpenText adds more HP assets as it looks to expand IT portfolio

Gary Hilson - June 21, 2016

Adding more HP assets will help the company even further and enhance and differentiate their portfolio, according to an industry analyst

Four guidelines for making your workplace digital

Eric Emin Wood - June 20, 2016

The C-suite needs to develop a concrete strategy involving multiple departments working together, according to a Gartner analyst

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Broadcom drops bombshell with ‘termination notice’

RingCentral drills down the opportunities for AI to revamp customer interactions

As Broadcom sells its EUC Division, frustration mounts for many

IT service management is key to enterprise digital transformation, says new BMC report

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3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...