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Managed Services & Outsourcing

Dell delivers IoT to remote spaces with new Edge Gateway 3000 series

It may have permeated seemingly every corner of the office, but the trucks that deliver business supplies, the cabinets and refrigeration units that store them, and the remote buildings where they're often installed have remained outside the Internet of Things (IoT) movement's reach - until now.

How Information Builders is leading York Regional Police into the 21st century

This might come as a shock to fans of Flash Point or CSI, but few police departments in real life can search a database of potential suspects whenever a crime is committed - but business intelligence software developer Information Builders is helping York Regional Police, at least, change that.

Telus highlights IoT solutions for food industry at the RC Show

The Internet of Things (IoT) is transforming how businesses operate, and one Canadian telecommunications giant is using this connected technology to help improve the...

Avaya launches Surge, its revamped IoT security solution

Avaya has relaunched its IoT security platform as Avaya Surge, and it is now available to run on any vendor network.

BlackBerry picks fight with Twilio, opens up BBM Enterprise to developers

BlackBerry announced that its BBM Enterprise service is now open to developers through an SDK. It didn't shy away from mentioning its competition.

Digital transformation is disrupting quality assurance

Quality assurance is just one more field being disrupted by digital transformation as the skill set requirements change and organizations struggle to balance speed to market with quality.

Xerox brings Canadian exec back from U.S. to helm northern division

Xerox Canada has a new president, and it's a familiar face.

VMware report proves digital transformation pays off [infographic]

VMware says that committing to digital transformation will provide rewards in operational efficiency and directly to the bottom line.

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3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...