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Managed Services & Outsourcing

Salesforce goes live on AWS Canada Region

Canadian Salesforce.com customers can now be confident that their data will reside in a Canadian data centre with the expansion of its strategic alliance...

OpenText taking on IBM Watson with new artificial intelligence platform

There is already a wide range of artificial intelligence (AI) platforms on the market for every size of business imaginable, but OpenText’s latest announcement hopes to stand out.

Digital transformation for channel providers:  Don’t worry, be nimble

The dramatic shift in the digital economy is creating challenges for many organizations but there’s significant potential upside for channel partners, says one industry...

New Ontario vendor qualifications could displace smaller IT shops

Ontario may change its procurement process so that the requirements can only be met by the largest IT staffing firms.

Cisco preparing for a world defined by connectivity

The Internet has changed everything since its inception, from making it easier to access to information to expanding digital opportunity to everyone across the globe.

Cisco Jasper expands connectivity platform to accelerate IoT

While businesses continue to recognize the importance of Internet of Things (IoT) and connectivity, 60 per cent of IoT initiatives stall at the proof of concept stage.

The Future Looks podcast: the future of transportation

It’s no secret that technology is changing the world. From smart cars and mobile phones, to connected devices and virtual workspaces, technology is and will continue to disrupt every facet of our lives – the way we communicate, travel, work, and spend our free time.

New VMware Canada head Sean Forkan wants to double business

The new head of VMware Canada has new ideas about how to grow the virtualization firm's business in the country.

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3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...