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Managed Services & Outsourcing

Former CDN editor, Paolo Del Nibletto, hired as channel leader for Jolera

Jolera has appointed former Computer Dealer News editor Paolo Del Nibletto as its new channel leader. The multi-national technology hybrid aggregate service provider (HASP) announced...

Schneider Electric introduces new circuit breaker than can be accessed from a smartphone

Schneider Electric’s latest in its line of Masterpact circuit breakers looks nearly identical to its predecessors, but a closer look underneath the hood reveals...

Hashtag Trending – Slack, Google Home, and Chromecast go down; Uber expands to London

Slack goes down, Google Home doesn’t work either, and Uber expands to London.

Hashtag Trending – Tech stocks plummet because of Trump, Adobe uses AI to detect manipulated images, world’s first robot chef

Tech stocks plummet because of a new Trump policy, Adobe can detect manipulated images with AI, and the world’s first burger-making robot makes its debut.

How a great DX strategy helped NAV CANADA gain altitude

NAV CANADA plays a crucial role in Canada’s aviation sector. It manages 12 million aircraft movements per year for 50,000 customers across 18 million...

Hashtag Trending – Tesla being sabotaged, Uber tests new cheaper fare feature, autoplay video ads coming to Facebook Messenger

Tesla is apparently being sabotaged, Uber is testing a new feature that lets passengers wait for cheaper fares, and Facebook is putting autoplay video ads in your private messages.

Hashtag Trending – Microsoft bets on education, Apple introduces new emergency feature, Google invests in Chinese e-commerce

Microsoft jumps headfirst into the education space, Apple will share your location when you call 911, and Google invests in Chinese e-commerce.

CIOs support Developer 30 under 30 awards to widen talent pipeline

CIOs involved in judging a developer awards show see it as giving back to the community and broadening the talent pipeline.

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3 routes tech CEOs can take to expand RPA services

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...