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Managed Services & Outsourcing

MSPs told by security expert now is not the time to be complacent

Paul Barker -
A group of Managed Service Providers (MSPs) attending the recent ASCII Edge: The MSP Conference in Toronto received excellent advice and guidance during a...

Forrester reports cloud trends for 2023

Breanna Schnurr -
A recent Forrester Research report has revealed the top 10 trends shaping the cloud industry this year. Not only are companies trying to keep...

Zoho announces Zoho Billing for SMBs, talks GenAI

Lynn Greiner -
At its Zoholics user conference in Toronto last week, Zoho announced the launch of Zoho Billing, which it described as an end-to-end billing solution...

ServiceNow marries key products with generative AI in Now Platform Vancouver release

Ashee Pamma -
ServiceNow has announced generative AI integrations and new features as part of the Vancouver release of its Now Platform. Today’s release comes less than...

Coffee Briefing Jun. 20 – Clik2pay announces new plugin; Google Canada opens applications for Startups Accelerator; Yardi creates home filter to help wildfire evacuees;...

Breanna Schnurr -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed...

Ensono – A training and upskilling case study

IT World Canada Staff -
Ensono is an expert technology adviser and managed services provider focused on accelerating clients’ digital transformation so they can achieve lasting business outcomes. Ensono...

Nova Scotians hit by MOVEit data breach

Lynn Greiner -
Nova Scotia's minister of cyber security and digital solutions, Colton LeBlanc, announced in a press conference yesterday that it is investigating the theft of...

ManageEngine probes future of the digital enterprise at user conference

Lynn Greiner -
At its recent annual user conference in Toronto, ManageEngine, the enterprise IT management division of Zoho Corporation, presented its vision of the future digital...
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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...

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