Managed Services & Outsourcing

RingCentral drills down the opportunities for AI to revamp customer interactions

Ashee Pamma - March 8, 2024

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

Paul Barker - March 5, 2024

As Broadcom sells its EUC Division, frustration mounts for many

Paul Barker - February 26, 2024

MSPs told by security expert now is not the time to be complacent

Paul Barker - October 10, 2023

A group of Managed Service Providers (MSPs) attending the recent ASCII Edge: The MSP Conference in Toronto received excellent advice and guidance during a...

Forrester reports cloud trends for 2023

Breanna Schnurr - October 3, 2023

A recent Forrester Research report has revealed the top 10 trends shaping the cloud industry this year. Not only are companies trying to keep...

Zoho announces Zoho Billing for SMBs, talks GenAI

Lynn Greiner - September 21, 2023

At its Zoholics user conference in Toronto last week, Zoho announced the launch of Zoho Billing, which it described as an end-to-end billing solution...

ServiceNow marries key products with generative AI in Now Platform Vancouver release

Ashee Pamma - September 20, 2023

ServiceNow has announced generative AI integrations and new features as part of the Vancouver release of its Now Platform. Today’s release comes less than...

Coffee Briefing Jun. 20 – Clik2pay announces new plugin; Google Canada opens applications for Startups Accelerator; Yardi creates home filter to help wildfire evacuees;...

Breanna Schnurr - June 20, 2023

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed...

Ensono – A training and upskilling case study

IT World Canada Staff - June 19, 2023

Ensono is an expert technology adviser and managed services provider focused on accelerating clients’ digital transformation so they can achieve lasting business outcomes. Ensono...

Nova Scotians hit by MOVEit data breach

Lynn Greiner - June 5, 2023

Nova Scotia's minister of cyber security and digital solutions, Colton LeBlanc, announced in a press conference yesterday that it is investigating the theft of...

ManageEngine probes future of the digital enterprise at user conference

Lynn Greiner - June 2, 2023

At its recent annual user conference in Toronto, ManageEngine, the enterprise IT management division of Zoho Corporation, presented its vision of the future digital...

123...485 Page 2 of 485

RingCentral drills down the opportunities for AI to revamp customer interactions

As Broadcom sells its EUC Division, frustration mounts for many

IT service management is key to enterprise digital transformation, says new BMC report

A Q&A with Rubrik CEO and venture capitalist Bipul Sinha

Managed Services & Outsourcing Videos

Managed Services & Outsourcing Downloads

Managed Services & Outsourcing Blogs

3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...