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Managed Services & Outsourcing

RingCentral drills down the opportunities for AI to revamp customer interactions

Ashee Pamma - March 8, 2024

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

Paul Barker - March 5, 2024

As Broadcom sells its EUC Division, frustration mounts for many

Paul Barker - February 26, 2024

CanadianCIO Census 2018 reveals outsourcing disappointment is still commonplace

Brian Jackson - November 16, 2018

ITWCs latest CanadianCIO Census survey shows that outsourcing continues to disappoint more often than cloud. We explore the reasons why.

ComplyWorks builds custom contractor solution to instantly translate 100 languages [Ingenious winner]

Lynn Greiner - November 6, 2018

ComplyWorks created a custom-made real-time translation solution to help its customers hiring worksite contractors around the world.

Cisco middleware solution creates ‘healing’ environment for Halton Healthcare [Ingenious Award winner]

Shruti Shekar - November 6, 2018

For partnering with Cisco and creating a smart hospital Halton Healthcare has won the Large Public Sector award for the Ingenious Awards.

Five things you need to know about data warehousing in the cloud

Cindy Baker - October 25, 2018

The latest “set it and forget it” development in cloud data warehousing might come as a relief for those struggling to get full value...

Online voting technical issue delays local election results across Ontario

Meagan Simpson - October 23, 2018

A glitch with an online voting system has delayed the results for many of Monday’s province-wide local elections and forced a number of municipalities...

Legal weed lights up Canada’s Cannabis Tech market

Meagan Simpson - October 17, 2018

Legalization of marijuana has arrived in Canada, and technology is playing a big role in this new industry, everything from artificial intelligence in production,...

3 sources of inspiration from the CanadianCIO Summit: Leverton

Brian Jackson - October 16, 2018

Cogeco Peer 1's general manager and vice-president for Canada & APAC shares some of her most memorable moments from the CanadianCIO Summit.

Jamaica Stock Exchange nominates Canadian FinTech firm to facilitate crypto stock exchange

Tom Li - October 10, 2018

Blockstation, a Toronto-based fintech company, will facilitate crypto stock trading for the Jamaican Stock Exchange.

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Broadcom drops bombshell with ‘termination notice’

RingCentral drills down the opportunities for AI to revamp customer interactions

IT service management is key to enterprise digital transformation, says new BMC report

As Broadcom sells its EUC Division, frustration mounts for many

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3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...