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Managed Services & Outsourcing

Could software quality assurance processes have prevented the Boeing 737 MAX crash?

Lynn Greiner -
Computer software, we're told, now owns the world. Virtually everything contains it, from cars to toasters. And, as we all know only too well,...

CDN Top 100 winners take branching paths to achieve the same goal

Alex Coop -
The Canadian channel is a funny thing. On one hand, we have a slew of solution providers and channel leaders suggesting the future of...

Lessons from the transformation project that netted a 1600 % ROI

Cindy Baker -
It’s no wonder the members of the IT team at Umbra are called “rock stars” by their business colleagues. Like many companies, the home accessories...

Hashtag Trending – Norway’s electric car craze; Walmart partners with Google; Amazon under fire

Alex Coop -
Norway is the king of electric cars, Walmart is teaming up with Google, and Amazon is under fire again after a story about its injured workers goes viral.

Hashtag Trending – Gmail adds scheduling; New TSA tech; New robot helps disabled

Alex Coop -
Gmail adds email scheduling, finally, the TSA introduces new scanning tech, meaning laptops stay in bags, and a video of a robot helping the disabled goes viral.

BlueCat turns to open source collaboration to help customers automate infrastructure

Brian Jackson -
Toronto-based BlueCat Networks is the latest example of a vendor that's made its business on proprietary software code, yet is dabbling more with open...

Not spending on AI yet? Don’t worry, you probably will

Alex Coop -
Worldwide spending on AI systems will nearly double this year compared to 2018.

Personalization and unification: The role of communication in digital transformation

IT World Canada Team -
Everyone knows Moore’s law – it’s been the “Golden Rule” of the technology sector for over fifty years. Less known is Conway’s law, which states...
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3 routes tech CEOs can take to expand RPA services

Gartner Gartner -
The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...

Your business plan requires better simulations

Yogi Schulz Yogi Schulz -

Adopting AI can be difficult, but there is a new option for CTOs

John Stroud and Jen Schellinck John Stroud and Jen Schellinck -

The value of lead management software

Beverly Houston Beverly Houston -

How DLP systems adapted during the COVID-19 pandemic

David Balaban David Balaban -

Need a graph DBMS but don’t want one?

Yogi Schulz Yogi Schulz -
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Enormous growth opportunities for managed services providers in 2023

The IT services market is set for continued growth in 2023 as IT departments across Canada and around the world struggle with staff shortages. Canadian...

Choosing an MSP: Cymax Group case study

This is the last in a series of three articles sponsored by Ricoh looking at how different companies facing transformation evaluate their MSP options....

Security incident forces firm to consider its MSP options

This is the second is a series of three articles sponsored by Ricoh looking at how real companies facing transformation evaluated their MSP options....

In financial services, there’s no need to waste a millisecond

By Bill Ruvo Financial Services, Equinix In ancient Roman times, people gathered in the Forum to do business face to face. In Dickensian London, Ebenezer Scrooge...

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