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Managed Services & Outsourcing

RingCentral drills down the opportunities for AI to revamp customer interactions

Ashee Pamma - March 8, 2024

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

Paul Barker - March 5, 2024

As Broadcom sells its EUC Division, frustration mounts for many

Paul Barker - February 26, 2024

Communications with security team still a barrier to successful DevOps, survey suggests

Howard Solomon - July 5, 2019

Less than half of those with DevOps projects said their security department is fully equipped to participate

How to avoid the two biggest security mistakes in DevOps

Cindy Baker - June 26, 2019

DevOps is an effective way for companies to speed up product development, but there’s a risk if security measures don’t keep pace. “Companies sometimes move...

School board in Alberta leans on Cisco and WiFi 6 to improve connectivity for students

Buckley Smith - June 5, 2019

Providing sufficient internet to rural areas is difficult. The Wild Rose District School Board (WRSD) is trying to solve this problem with WiFi 6...

Digital transformation: 5 significant imperatives for digital success

Chris Howard - June 5, 2019

The rapid pace of digital business evolution means that organizations need to be continuously adapting their business and operating models. Canadian organizations are pursuing...

Overall Canadian IT spending is down, but software and AI spending is going up – way up, says Gartner

Alex Coop - June 4, 2019

Overall Canadian IT spending is down, but software and AI spending is going up - way up

You can teach a very old dog new tricks, says LCBO CIO

Alex Coop - May 29, 2019

While some people were displeased with the subdued rollout of legal cannabis in Ontario due to last-minute legislation changes and until this April, the...

Collision 2019: TD calls for banks to collaborate more with fintech startups on AI solutions

Buckley Smith - May 22, 2019

AI and machine learning have become a large part of the financial industry, and some within the industry are calling for banks to be...

Manufacturing spending billions on IoT, but still can’t patch Windows or remember passwords

Alex Coop - May 22, 2019

The manufacturing industry is spending billions of dollars on IoT, but it continues to do a terrible job of securing those connected devices.

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Broadcom drops bombshell with ‘termination notice’

RingCentral drills down the opportunities for AI to revamp customer interactions

IT service management is key to enterprise digital transformation, says new BMC report

As Broadcom sells its EUC Division, frustration mounts for many

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3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...