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Managed Services & Outsourcing

RingCentral drills down the opportunities for AI to revamp customer interactions

Ashee Pamma - March 8, 2024

Cybersecurity top revenue driver for bulk of MSPs, Kaseya report finds

Paul Barker - March 5, 2024

As Broadcom sells its EUC Division, frustration mounts for many

Paul Barker - February 26, 2024

Microsoft investigates possible leak that enabled hackers to exploit Exchange

Howard Solomon - March 15, 2021

According to a news report Microsoft is looking into similarities between tools privately disclosed to researchers and those used by attackers

Herjavec Group to be acquired by U.K.-based Apax Funds

Lynn Greiner - February 11, 2021

Security service provider Herjavec Group has signed a definitive agreement with funds advised by the U.K. private equity firm Apax Partners to sell Apax a majority stake in the company.

Five reasons to use cloud virtual desktops to support the hybrid workforce

Cindy Baker - December 18, 2020

[Sponsored] On demand webinar: Five Ways to Optimize Your Virtual Desktop

Coffee Briefing, December 11, 2020 – Technicity GTA recap, Salesforce news, plus more

Alex Coop - December 11, 2020

A BIG Technicity GTA recap, plus the latest technology news for IT professionals and resellers.

Coffee Briefing, December 4, 2020 – News from AWS, distributors, and MSPs on Reddit talk about IT burnout

Alex Coop - December 4, 2020

It's a meaty briefing today - we've got updates from re:Invent, the latest tech news and chatter from the reseller community.

Pure Storage expands Pure as-a-Service offerings, unveils new service catalogue

Alex Coop - November 26, 2020

Pure Storage dropped a major expansion of its Pure as-a-Service consumption-based offerings this week, including a new service catalogue providing public cloud levels of price transparency for partners.

Coffee Briefing, November 20, 2020 – A licence-exempt spectrum proposal, news from HPE, Commvault, and MSPs on Reddit talk mental health

Alex Coop - November 20, 2020

Partner program updates, the latest news from the Canadian government, and much more in today's Coffee Briefing.

Coffee Briefing, November 13, 2020 – MFA tips from Microsoft, news from OVHcloud and Google, and a new privacy bill

Alex Coop - November 13, 2020

MFA warning from Microsoft, news from OVHcloud and Google, and ISED is set to enact the Consumer Privacy Protection Act.

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Broadcom drops bombshell with ‘termination notice’

RingCentral drills down the opportunities for AI to revamp customer interactions

IT service management is key to enterprise digital transformation, says new BMC report

As Broadcom sells its EUC Division, frustration mounts for many

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3 routes tech CEOs can take to expand RPA services

Gartner - June 14, 2023

The robotic process automation (RPA) services market is highly competitive. New RPA services customers often purchase low-spend, low-profit engagements like RPA implementation, but more...