Infrastructure

Users of Microsoft Corp.'s Office System products released in October can expect the first service pack for the software in late June, Microsoft said Friday.

Expects active archiving software to save it money and improve database performance, but privacy compliance will likely require additional tools.

Cygnal scoops up Nortel integrator Cygnal Technologies Corp., a Markham, Ont.-based network design and installation firm, purchased Telecom Converged Solutions, a Nortel Networks...

NEC Corp. is planning to enter the radio frequency identification (RFID) business this year and is currently in the final stages of developing its own RFID chip, it said Friday.

Oracle Corp. has acquired the assets of SiteWorks Solutions, a producer of clinical trial management software, Oracle announced Thursday.

When people look back at 2003, some might see it as the beginning of an economic recovery that sparked renewed growth in the IT and telecom industries. However, there are numerous indicators that these industries are not only experiencing renewed life, but are fundamentally recreating themselves.

Network Appliance Inc. on Monday announced two new network attached storage (NAS) appliances, some new solutions and broader partnerships with Veritas Inc., Cisco Systems Inc., and FileNet Inc. to help its customers deploy best-of-breed storage solutions, the company said.

The focus of customer relationship management (CRM) investments has typically been to collect data generated across channels (operational CRM). That will change in 2004. According to a recent report, upcoming CRM investments, so-called "analytical CRM" will help executives make sense of