Future of Work

Only 23 per cent of Canadians have a healthy relationship with work; AI can help, says HP

Ashee Pamma - March 6, 2024

AI usage the highest among Quebec employees: KPMG

Ashee Pamma - March 1, 2024

How attractive are our Canadian cities to cybersecurity professionals – and why does it matter?

IT World Canada - February 1, 2024

ServiceNow’s Update: GenAI’s Role in IT Service and Hyperautomation

Paul Barker - October 30, 2023

It has been a busy year for ServiceNow when it comes to generative AI (GenAI) development, something not lost on company chairman and chief...

Canadian CIOs Decipher Generative AI’s Business Impact

Jim Love - October 17, 2023

Generative AI is changing the nature of the human-machine relationships, and the CIO is in a unique position to help organizations find opportunities by...

VR is changing customer care for Hydro One

Breanna Schnurr - October 12, 2023

Hydro One, an Ontario electricity transmission and distribution provider, has partnered with VR Vision, a virtual reality technology company, to transform the training experience...

Canadian small businesses optimistic about the future: report

Breanna Schnurr - October 11, 2023

Small Canadian businesses are feeling very optimistic about their future, according to Scotiabank’s fourth Path to Impact report. The report says 66 per cent...

Coffee Briefing Oct. 10 – AI chatbot ChatGPT reshapes workplace norms amidst trust challenges: report; Meeranda’s human-like AI joins Amazon’s AWS build accelerator; iClassifier...

Breanna Schnurr - October 10, 2023

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed...

Robert Half Canada unveils 2024 job market report

Breanna Schnurr - October 6, 2023

Robert Half Canada, a talent solutions provider, has released its 2024 salary guide, offering a comprehensive analysis of the current job market. The report...

Zoom expands beyond meetings, takes on Google and Microsoft with Zoom Docs

Ashee Pamma - October 4, 2023

At Zoomtopia yesterday, Zoom debuted a series of offerings, including Zoom Docs, AI-powered customer service tools, a beefed-up chatbot, and more hybrid work collaboration...