Financial

North Shore Credit Union uses customer relationship management (CRM) tools in a member-first context to market one on one to their most active, profitable and engaged members.

The finance sector customer relationship management (CRM) software market in North America will triple by 2004, according to International Data Corporation (IDC).

BankWorks is a global research and consulting firm specializing in financial services and technology along with a recent entry into distance learning via satellite communication network. Helen Sinclair, BankWorks' CEO and former president of the Canadian Bankers Association, talked to us from her Toronto office.

I've recently had a behind-the-scenes peek at the Sun Microsystems computing support of the West McLaren Mercedes Formula One team at the Montreal Grand Prix. That's an exciting world of speed and daring and using the latest technology to outdistance the competition.

Atlanta-based iXL Enterprises Inc. has become the latest in a string of Web consulting firms to cut staff in an attempt to become profitable.

mbanx is a division of the Bank of Montreal, Canada

Business software supplier Siebel Systems Inc. announced Monday that it has reached an agreement to acquire financial...

Financial institutions are banking on their customers' love of the Internet in a bid to make it the next major delivery channel for financial services. However, they face increasing pressure from new online players such as ING Direct.