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Crown corporation reaps CRM benefits

A recent study by IT research firm IDC notes that previous failed customer relationship management (CRM) implementations have generally fostered a low level of confidence in the technology.

Gettin’ some respect

You

Cutting cell phone costs

Are your company's wireless expenses starting to look as large as Martha Stewart's legal bills? You may consider an option for slimming down wireless...

Still no word from ET

An alien hunt has been underway for more than five years using five million Internet-linked PCs, as part of a project called SETI@Home. With more than 70 teraflops of computer power, the SETI@ Home project is one of the world

IBM marks middleware territory

Steven Fox-Radulovich describes himself as an IT shop of one. But he

IBM adds self-management capabilities to DB2 upgrade

IBM Corp. this week said it's ready to ship the next version of its DB2 Universal Database software, which offers self-management capabilities that are designed to reduce administrative overhead even as databases continue to grow bigger.

Microsoft delays server, 64-bit updates

Delays to Microsoft Corp.

Telecommunications who

While white papers have been released regarding the latest communications software solution, dubbed Telecommunications Financial Management (TFM), South Africa (SA) is still stuck with just one fixed-line provider.

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D&A leaders must improve risk culture among their teams

Geopolitical, regulatory, economic and technological factors have caused much disruption in organizations and are forcing senior business leaders to prioritize risk management to navigate...

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Data has created a new ethical frontier that financial institutions must address

Data is one of the most valuable assets financial institutions have in today’s market. But as more data is collected and consumed, we must...

How businesses are embracing AI to innovate and compete

Much has been written about what AI can bring to businesses, from providing real-time data analytics to helping automate processes. With the challenges of...

Overcoming five key challenges of data analytics in a hybrid environment

The ability to unlock the power of data is often seen as the key to business success. But first you have to find the...

Improve your employee experiences by modernizing your endpoint management

In the ‘new normal’, post-pandemic world, many companies will be faced with the decision to move to a fully remote or hybrid work environment....