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Conservative year ahead for IT budgets

The vast majority of companies are tightening their belts and focusing on IT projects that they're confident will provide tangible business benefits, according to a new report by Giga Information Group Inc.

PeopleSoft to release customer behaviour modeling

PeopleSoft Inc. on Monday plans to announce the availability of its customer behaviour modeling tool as part of an upgrade to its Enterprise Performance Management suite.

Online sales defy downturn

Online shopping destinations report that, despite the economic gloom, they are still doing brisk holiday business and that, thanks to a variety of new bells and whistles, they are becoming more sophisticated merchants.

Maintaining morale

How do you keep morale up when the economy is making people feel less valued and monetary rewards may not be possible? The good news is studies consistently indicate money isn

Merging analytics and intelligence

Web analytics

Across the enterprise

This product review takes a look at Informatica Applications 5, which provides a solid analytics platform that enables business managers to examine data across the enterprise and to make fast and accurate decisions.

Analytics redraw CRM lines

As enterprises demand better tools to exploit mounds of customer data locked away in customer relationship management systems, CRM companies are rushing to add analytical capabilities to their applications.

Customer data dominates at NCR user conference

Business customers of the Royal Bank of Canada are taking a wait-and-see approach subsequent to the Sept. 11 terrorist attack on the United States, according to the Bank's chief customer relationship management officer Richard McLaughlin.

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D&A leaders must improve risk culture among their teams

Geopolitical, regulatory, economic and technological factors have caused much disruption in organizations and are forcing senior business leaders to prioritize risk management to navigate...

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Data has created a new ethical frontier that financial institutions must address

Data is one of the most valuable assets financial institutions have in today’s market. But as more data is collected and consumed, we must...

How businesses are embracing AI to innovate and compete

Much has been written about what AI can bring to businesses, from providing real-time data analytics to helping automate processes. With the challenges of...

Overcoming five key challenges of data analytics in a hybrid environment

The ability to unlock the power of data is often seen as the key to business success. But first you have to find the...

Improve your employee experiences by modernizing your endpoint management

In the ‘new normal’, post-pandemic world, many companies will be faced with the decision to move to a fully remote or hybrid work environment....