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Canada Post announces shakeup: IT services group sold to Deloitte

Ashee Pamma -
Canada Post announced that its IT shared-service provider, Innovapost, will be sold off to Deloitte Canada. As part of the agreement, Deloitte will deliver and...

Rogers, Bell most complained-about provider, issues rising across the board: CCTS study

Ashee Pamma -
The Commission for Complaints for Telecom-television Services (CCTS) accepted over 14,000 complaints about phone, internet, and TV services in Canada in 2022-2023, the CCTS'...

Coffee Briefing Jan. 16 – Thomson Reuters acquires majority stake of Pagero; Toronto non profit announces new digital literacy program; IBM and SAP team...

Ashee Pamma -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team!  Missed...

IT World Canada strikes partnership with Canadian Cybersecurity Network

Howard Solomon -
Goal is to make it easier for infosec pros to access each organization's content

Impact of HPE’s US$14 billion buy of Juniper huge: Dell’Oro Group

Paul Barker -
Describing it as a “tectonic shift” for the networking industry, industry analyst Mauricio Sanchez has predicted that yesterday’s US$14 billion acquisition of Juniper Networks...

American regulator slams data broker for selling mobile location data without consent

Howard Solomon -
The Federal Trade Commission says the data could have been used by organizations to track peoples' visits to doctors or places of worship

CES 2024: Intel drops full 14th Gen mobile and desktop processor lineup

Ashee Pamma -
Last night at CES 2024, Intel unveiled its full Intel Core 14th Gen mobile and desktop processor lineup as well as its new Intel...

In surprise move, Intel, DigitalBridge launch enterprise GenAI firm

Lynn Greiner -
Intel and global investment firm DigitalBridge Group yesterday announced the formation of Articul8 AI, an independent company offering enterprise customers what was described as...
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Enterprise splitting: lessons from Toshiba and others

Subrato Basu Subrato Basu -
Stock market analysts believe splits are occurring due to market pressure, and that it indicates a trend away from monopolization. However, these spin-off companies will need to pay special attention to their business models if they wish to succeed in their new form.

SC Congress: Security leaders give sage advice for your company

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Staying protected and compliant in an evolving IT landscape

Canadian businesses have changed remarkably and quickly over the last few years. Business leaders across the country have had to address hybrid work, with many...

Thriving amid Canada’s tech talent shortage

With today’s tight labour market, rising customer demands, fast-evolving cyber threats and shifting regulatory requirements, it’s harder than ever to find and maintain all...

What’s behind the best customer experience: How to make it real for your business

The best customer experience – the kind that builds businesses and brands – is a frictionless interaction perceived by your customers as simple and...

Empowering the hybrid workforce: how technology can build a better employee experience

Across the country, employees from organizations of all sizes expect flexibility when it comes to travelling for short or long periods and the ability...

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