Communications & Telecom

IBM Corp. has agreed to buy network management software vendor Micromuse Inc. for US$865 million in cash, the companies announced Wednesday. IBM said the move would allow it to offer its customers better technology for dealing with increasingly mixed traffic in their networks produced by VOIP (voice over Internet Protocol) and other online voice and video services.

If contact centres are to survive in today

The U.S. Federal Communications Commission (FCC) on Monday approved two giant telecommunications mergers with conditions that include holding some rates steady and offering "naked" DSL (Digital Subscriber Line) broadband service.

Mike Gaudreau of VIA Rail Canada Inc. says he chose a telecommunications network from MTS Allstream Inc. for the forward-thinking savvy and edgy competitiveness shown by the service provider. They

New Zealand's mobile telecommunications market is set to be reshaped in the coming weeks as TelstraClear prepares to announce its plans for its own 3G network here. Currently, New Zealand has two entirely separate cell phone networks -- a situation almost unique in the developed world. Overseas operators more commonly roam on each other's networks and customers can change providers without changing handsets. Speculation has centered on four scenarios for TelstraClear's mobile plans.

On May 12, the CRTC decided that Voice over Internet Protocol (VoIP) would be regulated like local public switched telephone network (PSTN) calls. The incumbent telecom companies

The decision by the Canadian Radio Television and Telecommunications Commission (CRTC) limiting regulation of voice over IP (VoIP) to local phone service would turn off telecom players from further investing on next-generation networks, an industry analyst said today.

Wellington