Vince Molinaro

Since 1998, the Ontario Public Service (OPS) has been driven by a new vision of government, meant to be customer-centred, focused on its core business, streamlined and integrated, and accountable for delivering results.

In 1998, the Ontario Public Service (OPS) laid out a new vision of government. At the heart of this vision was an organization that was customer-centred, focused on its core business, streamlined and integrated, and accountable for delivering results.

In 1998, the Ontario Public Service (OPS) laid out a new vision of government. At the heart of this vision was an organization that was customer-centred, focused on its core business, streamlined and integrated, and accountable for delivering results. Technology was seen as a primary enabler of the transformation, captured in the document Using Information Technology to Transform Government for the 21st Century.