Sklar Peppler's customers and partners were waiting for a paper report to come in the mail, or calling into the furniture manufacturer, every time they wanted to find information about their orders or business. Margret Allen knew the company had to get with the times.
The financial services sector is putting more emphasis on customer retention, and one analyst says the best way to make this happen is through the use of business intelligence software.
EMI Music Canada has partnered with Toronto-based Musicrypt Inc. to bring a new single from the recording studio to the radio station securely via the Internet.
Microsoft Corp. may face an uphill struggle to bring in high adoption rates for its newly launched Windows Server 2003, according to one analyst. But decreased NT support and increased stability and functionality may help the company in this fight.