Thomas Hoffman

J.P. Morgan Chase & Co. is negotiating exclusively with IBM Corp. on a seven-year outsourcing agreement worth more than US$5 billion, according to sources close to the deal.

More than a decade after the inception of shared services - whereby an independent business services group...

Although most IT leaders are talking tough when it comes to cost-justifying their IT investments, a new...

Out-of-work IT workers in the U.S. upset about lower-cost H-1B and L-1 workers and offshore outsourcing firms wresting away their jobs should accept that highly skilled, cheap foreign labour is here to stay and instead broaden their own talents beyond programming acumen.

Online learning and e-business integration projects are delivering the strongest returns on investment (ROI) for companies, while customer relationship management (CRM), content management and online marketplace efforts are at the bottom of the list.

At this year's U.S. Open tennis tournament in Flushing Meadows, N.Y., the organization that governs the sport in the U.S. tried to ace out high IT costs by joining the burgeoning move toward utility-based computing.

There seems to be a common denominator for companies that have successfully rolled out knowledge management portals

Managed services provider (MSP) Agiliti Inc. next week plans to begin offering remote monitoring and reporting services for servers, networks and applications located at customer sites.